Refund policy

• Store purchases follow the store's policy: JetBrains, Shopify and Apify refunds are requested through the store or from us at support@brisaworks.com; we approve reasonable requests.
• Direct purchases (Paddle): full refund within 14 days of the first payment, no questions asked; for renewals, a refund within 14 days of the renewal if the tool was not used since. Write to support@brisaworks.com or reply to the Paddle receipt.
• EU consumers: your 14-day right of withdrawal applies. If you ask for immediate access to the digital content, you acknowledge that the right of withdrawal ends once the tool is supplied, but the 14-day refund above still applies as our commercial guarantee.
• If a tool stops working because of a change we cannot fix, we refund the unused part of the period.