Support
- Email: support@brisaworks.com. We reply within 2 business days (usually sooner).
- Docs: each tool's page has setup steps, FAQs and known limits.
- Bugs: include the tool, what you did, what you expected and any error text. Never send passwords or tokens.
- AI-assisted replies: first replies are drafted with the help of an AI assistant and checked against the tool's documentation; refunds, account and data decisions are always made by a person. Ask for a human-only reply at any time.
- Critical issues (data loss, security): put "URGENT" in the subject.